Q: How long does it usually take to receive a quotation after we send an inquiry?
A: We value every inquiry and ensure a prompt response. You can expect to receive our detailed quotation within 12 working hours.
Q: Are you a direct manufacturer or a trading company?
A: We are a certified direct manufacturer with full control over the entire process. Our integrated operation includes a dedicated international sales team, ensuring competitive pricing and seamless communication directly from our factory.
Q: What types of products do you specialize in?
A: As a specialist in measurement solutions, our core product lines include intelligent water meters for residential and industrial use, and advanced heat meters for heating systems. We focus on precision and reliability in flow and energy measurement.
Q: What are the typical applications for your products?
A: Our meters are engineered for diverse scenarios, from residential utility billing and industrial process water monitoring to district heating allocation and energy management systems in commercial buildings.
Q: Do you offer customization for specific project requirements?
A: Absolutely. We provide comprehensive OEM/ODM services. Our engineering team can develop and manufacture products tailored to your specifications based on provided drawings, samples, or technical parameters.
Q: Do you carry standard products in addition to custom solutions?
A: Yes, we offer a wide range of standard water and heat meters that comply with international standards (such as ISO, MID, and OIML), ensuring quick availability and proven performance for common applications.
Q: What is your production capacity?
A: We operate large-scale, integrated manufacturing bases equipped with facilities for smelting, forging, CNC machining, injection molding, and assembly. Our annual output exceeds 1.5 million units, comprising 1 million water meters and 500,000 heat meters, to guarantee reliable supply.
Q: Can you tell us about your team and technical expertise?
A: Our strength lies in our people. We have a dedicated team of over 150 professionals, including a core R&D and technical department of 30 engineers. This expertise is supported by more than 20 automated production lines and a CNAS-certified national testing laboratory to drive innovation and quality.
Q: How do you ensure and control product quality?
A: Quality is embedded in every step. We implement a rigorous IPQC (In-Process Quality Control) system. Every finished product undergoes a 100% full inspection against customer and international standards, verified by our advanced testing equipment, to ensure only defect-free products reach you.
Q: What are your standard payment terms?
A: For standard orders, our terms are typically 30% deposit before production and 70% balance payment against copy of shipping documents. We primarily work by T/T and will confirm the trade terms (e.g., FOB, CIF) with your quotation.
Q: Which international markets do you primarily serve?
A: Our products have a global footprint, with a strong presence in over 40 countries across Europe, Asia, the Americas, and Africa. This extensive export experience equips us to understand and meet diverse market standards and customer needs.